Product Owner - talaint by Human Recruiters®
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Product Owner

Published 27.11.2024 | Expires 11.01.2025
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Job description

Our customer is one of the leading media and telecommunications services providers in Central and Eastern Europe with over 14,000 employees across eight countries. In Bulgaria, they have been present for more than 30 years, and are recognized as pioneers in the field of mobile and fixed voice services, optic internet, and also through hosting some of the most recognizable satellite and interactive television providers. 

We are currently looking for an experienced Product Owner to join their international Marketing team and support the development and continuous improvement of their digital assets across the countries they operate in. The person in this role should have prior experience overseeing the work on large websites, landing pages, and mobile applications with a strong focus on customer interactions. In close collaboration with internal and external technical teams, designers, UI/UX specialists, and data analysts, the Product Owner is expected to research and implement engaging ways to enhance, streamline, and simplify the user experience across the company's digital channels. This is a full-time position with the possibility of working fully remotely or on-premise if preferred by the candidate.

More for the role you will find below:


Product Owner


Responsibilities:
  • Act as a Digital Services SME, shaping digital user experiences to ensure high-quality customer service.
  • Collaborate with business, design, and IT teams to understand customer needs and improve digital journeys.
  • Oversee the end-to-end digital experience process using agile methodologies.
  • Identify and assess new propositions, supporting them through feasibility, business case development, and go-to-market.
  • Continuously seek improvements to deliver an outstanding customer experience.
  • Influence cross-functional teams and senior stakeholders effectively.
  • Monitor analytics, customer needs, market trends, competitor activity, and regulations to maintain a leading user experience.

Requirements:
  • University degree in Computer Sciences, Business Administration, Marketing and/or Data Science; 
  • 3 or more years of working experience as a Product Owner for digital services (landing pages, complex websites, mobile apps);
  • Experience working with agile project management tools like Jira, and design tools like Figma;
  • Ability to translate customer needs into business and product requirements;
  • Exceptional customer focus with proven track record in digital product management;
  • Technical understanding for digital products/services in a high growth environment; 
  • Experience working with KPI's and an understanding of how to deliver to KPI targets;
  • Ability to communicate and engage across the business across all levels of stakeholders; 
  • Demonstrated ability to work independently to drive projects to completion;
  • Strong quantitative data analysis and critical thinking skills;
  • English language fluency;


This position is for a company that fosters innovation and values collaboration. This resonates deeply with talaint's core mission, and we believe it could be a compelling step forward for your career. In case you are interested in the position, please send your CV in English and we would be happy to discuss it further.


Please note that only shortlisted candidates will be contacted by our consultants. 

Applying for this position, you are authorizing talaint to work and process your personal information following the Law for Personal Data Protection. 

Agency license Number 2123 was issued on 04.10.2016. 
talaint by Human Recruiters®

talaint by Human Recruiters®

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Type of job Full-time
Cities Remote