Customer Support Analyst in a Fintech Account with Danish and English - Grove Global Consult Ltd.
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Customer Support Analyst in a Fintech Account with Danish and English

Published 22.11.2024 | Expires 06.01.2025
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Job description

Grove Global Consult is a consulting and recruitment agency, providing strategic consulting services in the areas of the private business sector worldwide.

We are looking for Customer Support Analyst in a Fintech Account with Danish and English for one of our clients.

As a Customer Support Analyst in a Fintech Account with Danish and English you will:

Provide solutions to questions/inquiries encountered in money transfer transactions or forward the issue to the relevant units
Provide timely reply and accurate information on the client's request
Assist customers through multiple channels, including phone, email, and chat
Identify and assess customers’ needs to achieve satisfaction

They will give you:

Relocation assistance
Fully paid training
Stable job and career development opportunities
Attractive salary
Additional health insurance
50+ benefits and services to choose from
Positive international working environment
Support and learning
Employee referral bonuses

All applications will be treated with strict confidentiality. Only shortlisted candidates will be invited to interview.
Recruitment license issued by Ministry of Labor and Social Policy under № 3018 / 30.04.2020.

Job criteria

Employee Entry level (< 2 years)
Type of job Full-time
Cities София
Foreign languages English, Danish