Claims Specialist with German and English (Hybrid model)

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job
into an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 17 years. We believe that we can change people's
lives by helping them become the best version of themselves. We participate in the
development of many Bulgarian and international companies, helping them find the right
people and solutions for their business. Our network of satisfied candidates and clients
continues to grow, remaining our greatest pride and motivation.

For one of our clients – an international company focusing on operations, IT, and strategy
related services, we are searching for skilled, flexible and capable individuals for the role of
Claims Specialist with German and English (Hybrid model).

Your typical duties at the job:
* Adhering to preset rules and regulations while handling and settling claims;
* Supporting customers with insurance related issues and striving to meet their expectations;
* Investigating details relating to the claim;
* Requesting additional relevant info from various parties;
* Accumulating and recording data, deciding about coverage and insurance;
* Communicating regularly with customers and relevant parties and keeping the information
loop closed at all times;
* Striving to achieve positive work atmosphere by cooperating and supporting colleagues.

What you bring:
* Work on standard shifts;
* Great German and English skills (B2-C1 level and higher), both spoken and written;
* Capable conversationalist, able to adapt and think on the go;
* Experience in customer service environment is an advantage;
* Skilled multitasker able to manage time and prioritize tasks;
* Excited to work as a part of the team and contribute t team’s efforts;
* Familiar with MS-Office applications with strong PC user skillset.

Why you will love it:
* Competitive salary and additional health insurance with dental care included;
* Paid annual leave and standard working time and week with free weekends;
* Hybrid model and standard working time and free weekends;
* Career development programs, trainings and opportunities;
* Monthly food vouchers, free drinks in the office and special discounts;
* Game area, sport card subscription, employee sport teams;
* Amazing office space close to Metro station.

If you feel excited and confident that you're the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don't forget
to include the reference number N SM_CSGE).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).