User Interaction Specialist (Turkish and English)

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job
into an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 17 years. We believe that we can change people's
lives by helping them become the best version of themselves. We participate in the
development of many Bulgarian and international companies, helping them find the right
people and solutions for their business. Our network of satisfied candidates and clients
continues to grow, remaining our greatest pride and motivation.

For one of our clients – a well-known company on the market, offering services in the online
entertainment field, we are searching for bright, customer-focused and flexible people for the
role of User Interaction Specialist (Turkish & English).

Essential Duties and Responsibilities:
* Deliver a positive user experience with a professional and friendly demeanor;
* Represent the company’s award-winning portfolio of products;
* Interact with users from around the globe within the company’s state-of-the-art studio;
* Provide clear information about rules and ensure users remain engaged;
* Uphold the company’s brand image, consistently representing it to the highest standard.

Requirements:
* A positive attitude, adaptability, and enthusiasm;
* Strong customer-centric mindset and solid work ethic;
* Proficiency in both Turkish and English;
* Dependable, professional, and responsible;
* Willingness to work in shifts and enthusiasm for working from the company’s studio in Sofia.

Our client offers:
* Shifts organized during the whole day and night;
* Great social benefits package (multisport card, health insurance…);
* Amazing salary package and paid days off;
* Flexible schedule with options for 20, 30, or 40 hours per week;
* Paid initial training and access to Bookboon e-library with thousands of e-books, online courses, virtual classrooms, and audio learning;
* Self-development training opportunities and referral campaign bonuses and welcome gifts;
* One of a kind career growth opportunities and promotions;
* Diverse and well-equipped work space with relaxation and entertainment areas with games
and free coffee, tea, fruits, and fully equipped kitchen areas.

If you feel excited and confident that you're the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don't forget
to include the reference number SM_UIMT).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).