Senior Support Assistant with Norwegian and English (Hybrid)

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job
into an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 17 years. We believe that we can change people's
lives by helping them become the best version of themselves. We participate in the
development of many Bulgarian and international companies, helping them find the right
people and solutions for their business. Our network of satisfied candidates and clients
continues to grow, remaining our greatest pride and motivation.

For one of our clients – a leader in one of the largest FMCG sectors in Europe, we’re on the
hunt for enthusiastic, organized, and team-oriented individuals for the role of Senior Support
Assistant with Norwegian and English (Hybrid).

You will:
* Deliver high-quality service to key customers (Suppliers, Employees, Executives, etc.);
* Ensure adherence to policies (approvals, financial guidelines, etc.);
* Record and manage cases, including gathering relevant business details;
* Analyze and document root causes of Accounts Payable issues;
* Collaborate with other departments to resolve issues;
* Maintain strong relationships with suppliers and stakeholders;
* Complete tasks within set deadlines, following established procedures;
* Support process improvements and projects in the respective department.

Your profile:
* Fluency in Norwegian and English;
* Confident and capable conversationalist with great soft skills;
* Previous experience in BPO or shared services environment;
* Solid experience managing and analyzing records/data in computerized systems;
* Good time management and organizational skills;
* Proactive approach to work and team-player attitude.

Our client offers:
* Competitive salary and rewards;
* Great health and wellness benefits, along with social activities;
* Hybrid work model with regular hours (Mon-Fri, 09:00-18:00);
* Opportunities for career growth;
* Modern and comfortable work environment;
* Social benefits, corporate discounts, and recognition programs.

If you feel excited and confident that you're the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don't forget
to include the reference number SM_SSANE).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).