Order-to-Cash Supervisor with German and English (Hybrid Model of Work)

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job
into an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 17 years. We believe that we can change people's
lives by helping them become the best version of themselves. We participate in the
development of many Bulgarian and international companies, helping them find the right
people and solutions for their business. Our network of satisfied candidates and clients
continues to grow, remaining our greatest pride and motivation.

For one of our clients – a leading global IT & Business services company, we’re seeking an
enthusiastic and experienced Order-to-Cash Supervisor with German and English to
guide their talented team of OTC professionals. In this dynamic role, you’ll play a crucial part
in driving operational excellence while fostering a collaborative and high-performing
environment.

What You’ll Do:

* Lead & Inspire: Manage a team of Finance Operations Specialists, providing coaching,
training, and support to ensure top-notch performance;
* Be the Expert: Serve as the senior SME, offering guidance and insights to help the team
thrive;
* Drive Performance: Oversee operational deliverables, ensuring adherence to turnaround
times (TAT) and accuracy while managing inquiries according to agreed metrics;
* Innovate & Improve: Identify opportunities for process improvements and lead initiatives
for transformation;
* Report & Analyze: Produce and manage daily and monthly SLA/KPI reports to track
performance and business metrics;
* Client Liaison: Act as mediator for client concerns regarding team performance or service
levels;

What We’re Looking For:

* Language Skills: Excellent command of both German and English (written and verbal);
* Experience: Background in Order Management, Master Data Management, Accounts
Receivable, Billing, Accounting/Accounts Payable, or Logistics;
* Interpersonal Skills: Good communication, issue resolution, and collaboration skills;
* Leadership: Proven experience in team management and coordination.

Why Join?
Join our client’s dynamic and collaborative team where your input and ideas are valued.
Enjoy a competitive salary along with performance-based bonuses, and benefit from ongoing
training and career development opportunities that will help you grow. Our partner offers a
hybrid work model that allows for flexibility, with working hours from Monday to Friday,
either 9 am to 6 pm or 10 am to 7 pm. Please note that the position is based in Sofia.
Additionally, you’ll have access to comprehensive health and wellness programs. Join the
team and make a real impact in the world of technology!

If you feel excited and confident that you're the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don't forget
to include the reference number TT_OTCSGE).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).