Non-Voice Collections Specialist with German and English - Hybrid model

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job
into an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 16 years. We believe that we can change people's
lives by helping them become the best version of themselves. We participate in the
development of many Bulgarian and international companies, helping them find the right
people and solutions for their business. Our network of satisfied candidates and clients
continues to grow, remaining our greatest pride and motivation.

For one of our clients – a global leader, famous for their various products and service. We
are looking for open, skilled and dedicated individuals for the role of B Non-Voice Collections
Specialist with German and English - Hybrid model.

Essential Duties and Responsibilities:
* Meet customer service needs as per agreements and feedback, stick to rules for credit
approvals and financial guidelines;
* Handle credit insurance, allocate payments, and sort out customer accounts;
* Make outgoing payments and check and claim bank guarantees as per credit policies;
* Use tech tools like ERP systems for smooth service and accurate data and keep credit
management work instructions up-to-date;
* Tackle credit management issues on time and provide top-notch services to key folks like
customers, suppliers, front office, employees, execs, regulators, and third parties;
* Help out team members and give advice on credit management;
* Review and handle invoices and deal with government seizures and tax audits properly.

Requirements:
* Great at communicating and fluent in German and English;
* Team player, dedicated to top-notch customer service;
* Has a Bachelor's degree and is good at solving problems;
* Excellent at managing time, planning, and prioritizing tasks;
* Experience in a multinational company or shared services with a good sense of business.

Our client offers:
* Initial 4-week training and lots of career growth opportunities;
* Excellent health and wellness perks with a supportive, friendly vibe;
* Solid salary, rewards, and paid time off;
* Strong benefits package and company discounts;
* Hybrid work model, standard hours and weekends off and;
* Modern, comfy work environment and tools;
* Full-time job with standard working time and week and zero calls.

If you feel excited and confident that you're the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don't forget
to include the reference number SM_NVCSGE).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).