Help Desk Assistant with Slovenian – Remote/Part-time

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job
into an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 17 years. We believe that we can change people's
lives by helping them become the best version of themselves. We participate in the
development of many Bulgarian and international companies, helping them find the right
people and solutions for their business. Our network of satisfied candidates and clients
continues to grow, remaining our greatest pride and motivation.

For one of our clients – a well-establish company offering services, products and solutions in
the BPO field. We looking for friendly, driven and flexible communication enthusiasts the role
of Help Desk Assistant with Slovenian – Remote/Part-time.

Essential Duties and Responsibilities:
* Serving as a friendly helper for the customers and assist via various channels;
* Helping customers with all sorts of questions and issues;
* Providing advice and information about company’s products and services;
* Being on your best behaviour and striving to leave a positive impression on the customer;
* Following company’s rules and guidelines while preforming your tasks.

Requirements:
* Proficiency in Slovenian (C1) and English (B2), knowing more than one of these languages
is an advantage;
* Friendly and driven to provide a high-quality experience;
* Flexible and able to think on your feet;
* Strong PC user skillet and a knack for social media;
* Experience in customer service or contact centers is a plus.

Our client offers:
* Competitive paycheck and 4h shifts;
* Amazing social benefits like healthcare, gift vouchers, and sports discounts;
* Work from comfort of your home on a standard working time and enjoy your free weekends;
* Online onboarding to get you started during the first 4 weeks on the job;
* Build a career that lasts, with plenty of training and development opportunities;
* Permanent invitation to all cool company stuff like charity events, team outings, and more.

If you feel excited and confident that you're the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don't forget
to include the reference number SM_SHDS).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).