Our client is an ambitious market leader in the non-banking financial sector in Bulgaria. They operate nationwide with an extensive network of offices and service points, offering a wide range of uncollateralized financial solutions. Focused on innovation and efficiency, the company is actively working on optimizing and automating its financial services to provide speed, convenience, and security to its clients.
As part of their expansion, they are looking to bring on board an experienced and motivated Head of Debt Collection to lead and enhance their debt recovery and loan collection strategies. The role is office-based in Sofia.
Head of Debt Collection
Responsibilities:
Requirements:
This position is for a company that fosters innovation and values collaboration. This resonates deeply with talaint's core mission, and we believe it could be a compelling step forward for your career. In case you are interested in the position, please send your CV in English and we would be happy to discuss it further.
Please note that only shortlisted candidates will be contacted by our consultants.
Applying for this position, you are authorizing talaint to work and process your personal information following the Law for Personal Data Protection.
Agency license Number 2123 was issued on 04.10.2016.
As part of their expansion, they are looking to bring on board an experienced and motivated Head of Debt Collection to lead and enhance their debt recovery and loan collection strategies. The role is office-based in Sofia.
Head of Debt Collection
Responsibilities:
- Lead and grow a team of internal and external collection agents, ensuring optimal performance and efficiency.
- Develop and implement a long-term collections strategy, collaborating with senior management.
- Enhance debt recovery efforts by designing and executing efficient collection techniques and mitigating risks.
- Track portfolio performance, analyze key data, and recommend actions to reduce delinquency.
- Manage relationships with external collection agencies and ensure smooth cooperation.
- Align local collection practices with international standards and industry trends.
- Improve internal processes and leverage automation to meet key performance targets.
Requirements:
- Proven experience in debt collection, loan recovery, or risk management, particularly within the financial services industry.
- Strong analytical skills with the ability to interpret data and identify trends for strategic decision-making.
- Leadership experience, with a focus on team management, coaching, and development.
- Excellent organizational skills and the ability to manage multiple priorities and projects.
- Experience in working with external collection agencies and legal representatives.
- A proactive, independent work style, aligned with the company’s objectives.
- Strong interpersonal and communication skills for maintaining positive relationships with clients and internal teams.
- Fluency in English is essential.
This position is for a company that fosters innovation and values collaboration. This resonates deeply with talaint's core mission, and we believe it could be a compelling step forward for your career. In case you are interested in the position, please send your CV in English and we would be happy to discuss it further.
Please note that only shortlisted candidates will be contacted by our consultants.
Applying for this position, you are authorizing talaint to work and process your personal information following the Law for Personal Data Protection.
Agency license Number 2123 was issued on 04.10.2016.
