Game-Tech Specialist with German

We are committed to transforming the challenges of finding a new job
into an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 17 years. We believe that we can change people's
lives by helping them become the best version of themselves. We participate in the
development of many Bulgarian and international companies, helping them find the right
people and solutions for their business. Our network of satisfied candidates and clients
continues to grow, remaining our greatest pride and motivation.

For one of our clients – a worldwide leader in customer experience solutions, we are looking
for people passionate about delivering exceptional customer experiences. Do you love
connecting with people and solving their problems? If you speak German fluently and have a
knack for communication, you are a great fit for the position, apply for Game-Tech Specialist with German.

Key Responsibilities:

* Serve as the voice of our brand;
* Handle inbound calls, live chats, emails, and social media inquiries;
* Ensure customers receive top-notch support;
* Address any questions or issues from customers;
* Create memorable experiences for customers.

What You Need:

* Fluency in German: Both written and spoken;
* Good Command of English: You’ll need it to communicate effective;
* Excellent Communication Skills: You’ll be a customer’s first point of contact!
* Interest in Sports: A passion for sports is a big plus!
* Experience: Previous customer service experience is a bonus but not a must
* Tech-Savvy: Good typing and computer skills (MS Office).
* Organized & Analytical: Be a decision-maker with a knack for problem-solving
* Team Player: Bring a positive attitude and collaborate with your teammates
* Education: High school diploma.

What Is on Offer:

* Flexible Working Time: Shifts from Monday to Sunday;
* Competitive Salary: Enjoy a salary of 3800 BGN GROSS;
* Health & Wellbeing: Initiatives to support your well-being;
* Prime Location: Our office is conveniently located near bus and metro stations;
* Training: Comprehensive initial training and ongoing upskilling (fully paid by us!);
* Additional Perks: Health and Life Insurance, Multisport card, transport allowance, bonuses
for special life events, educational leave, corporate discounts, company events…;
* Relocation Support: If needed, we offer accommodation and travel expenses;
* Career Development: Professional development programs to help you grow.

If you feel excited and confident that you're the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don't forget
to include the reference number SM_GTSG).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Астреа Рикрутмънт ЕООД, reg. No 1809).