First-Line Support Specialist with Norwegian and English (Hybrid and Backoffice)

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job
into an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 17 years. We believe that we can change people's
lives by helping them become the best version of themselves. We participate in the
development of many Bulgarian and international companies, helping them find the right
people and solutions for their business. Our network of satisfied candidates and clients
continues to grow, remaining our greatest pride and motivation.

For one of our clients – One of the world’s leading companies, committed to delivering
exceptional products and services worldwide, we are searching for determined, quick and
skilled problem-solvers for the role of First-Line Support Specialist with Norwegian and English (Hybrid and Backoffice).

Essential Responsibilities:
* Serve as the first point of contact for STP queries via calls, emails, and other channels;
* Collaborate with business units to ensure smooth deployment of STP processes;
* Support the migration of Accounts Payable and STP activities to Shared Services;
* Identify and resolve STP-related issues promptly;
* Provide feedback to enhance processes and drive continuous improvement.

Requirements:
* Fluent in Norwegian and English (written and spoken);
* 1+ year of experience in STP, Accounts Payable, or Service Desk roles, ideally in a multinational or Shared Services environment;
* Notable problem-solving skills and the ability to escalate issues appropriately;
* Determined and organized, able to prioritize tasks and manage time well;
* Experience managing and analyzing records using computerized systems.

Our client offers:
* Full-time, stable Backoffice job;
* Hybrid work model with standard hours (Mon-Fri, 09:00-18:00);
* Competitive salary and rewards;
* Great health and wellness benefits, along with social activities;
* The chance to work on impactful projects and enhance critical business processes;
* Opportunities to grow and develop in a dynamic setting;
* A collaborative, global team environment.

If you feel excited and confident that you're the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don't forget
to include the reference number SM_FLSNE).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).