Customer Support Representative with English

Grove Global Consult is a consulting and recruitment agency providing strategic consulting services to the private business sector worldwide.
We are seeking a skilled Customer Support Representative with English to join our client’s team.

Key Responsibilities:

•    Truly listen to customers, connect with them to understand their concerns, and provide the best product or service recommendations
•    Resolve customer issues with professionalism and empathy
•    Explain product features and advantages to existing and potential customers
•    Recognize and promote cross-sales opportunities to enhance customer satisfaction
•    Communicate effectively via both email and chat

The Ideal Candidate:
•    Has previous experience in customer support (BPO or other relevant sectors)
•    Possesses excellent English skills, both verbal and written
•    Is customer-focused, empathetic, and solutions-oriented

What They Offer:
•    Fully remote work
•    Flexible schedule
•    Comprehensive training to set you up for success
•    Team-building activities to foster a positive work environment
•    Annual salary bonuses as recognition for your hard work

If you are passionate about customer service and thrive in a dynamic environment, we’d love to hear from you!
Apply now and become part of a team that values customer connections and professional growth!
Recruitment license issued by the Ministry of Labor and Social Policy under No 3018 /30.04.2020.