Customer Relations Officer
For our client, a company in the financial services sector, specializing in trading various financial instruments, we are looking for professional to join their expanding team on the position:
Customer Relations Officer
Responsibilities:
- Respond to customer inquiries via phone, email, chat or in-person.
- Provide accurate information about products and services.
- Handle customer complaints and resolve issues promptly and effectively.
- Follow up with customers to ensure their concerns are right addressed.
Requirements:
- University degree in Finance, Business or Computer Sciences
- Experience in the Forex industry.
- Experience in a similar position.
- Excellent English skills plus other language (Japanese/Spanish/German/French)
- MS Excel – excellent knowledge
Company offers:
- Competitive salary and performance-based bonuses
- Working in a comfortable office
- Working on shifts
- Career opportunities
If you are interested in the position, please, send us your CV.
Your personal information will be used only for the purpose of the recruitment process and will be treated with confidentiality and respect. Confidentiality is guaranteed and protected by law.
Horizons is a leading recruitment company specializing in expert and middle management positions with 20 years of experience in the Bulgarian market. Our team consists of business-oriented consultants with industrial specialization, a professional understanding of the business trends and a pro-active approach towards recruiting and hiring through different methodologies and innovations.
Horizons owns license No 2118 from 27.09.2016.
