Customer Care Specialist with Slovenian (Remote and Part-time)

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job
into an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 17 years. We believe that we can change people's
lives by helping them become the best version of themselves. We participate in the
development of many Bulgarian and international companies, helping them find the right
people and solutions for their business. Our network of satisfied candidates and clients
continues to grow, remaining our greatest pride and motivation.

For one of our clients – an international company known for their dedication to providing
high-quality customer experience services, we are searching for friendly, driven and bright
people for the role of Customer Care Specialist with Slovenian (Remote and Part-time).

Essential Responsibilities:
* Be a friendly point of contact for customers, assisting through various channels;
* Address a wide range of customer inquiries and resolve issues;
* Provide advice and information about the company’s products and services;
* Maintain a positive and professional attitude, leaving a lasting impression on customers;
* Follow company guidelines and policies while performing tasks.

Requirements:
* Friendly, customer-oriented, and focused on delivering high-quality service;
* Flexible, with the ability to think on your feet;
* Proficiency in Slovenian (C1) and English (B2); knowledge of additional languages is a plus;
* Strong PC skills and a good understanding of social media;
* Previous experience in customer service or contact centers is a bonus.

Our client offers:
* Competitive salary with 4-hour shifts;
* Attractive social benefits, including healthcare, gift vouchers, and sports discounts;
* Work remotely during standard hours and enjoy your weekends off;
* Comprehensive online onboarding for the first 4 weeks to help you get started;
* Opportunities for career growth with ongoing training and development;
* Invitations to fun company events, such as charity activities and team outings.

If you feel excited and confident that you're the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don't forget
to include the reference number SM_CCCS).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).