Customer Care Professional with Hungarian and English (Hybrid and PTE option available)

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job
into an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 17 years. We believe that we can change people's
lives by helping them become the best version of themselves. We participate in the
development of many Bulgarian and international companies, helping them find the right
people and solutions for their business. Our network of satisfied candidates and clients
continues to grow, remaining our greatest pride and motivation.

For one of our clients – a company known for their excellent services in the customer
experience management field. We are on a search for open-minded, adaptable and skilled
team-players for the role of Customer Care Professional with Hungarian & English (Hybrid and PTE option available).

Essential Duties and Responsibilities:
* Solve issues and answer questions through tickets or calls;
* Listen carefully and provide tailored solutions to each customer’s needs;
* Walk customers through processes to ensure a great experience every time;
* Report on common issues and frequently asked questions;
* Collaborate with a supportive team and contribute to a positive work vibe.

Requirements:
* Friendly, clear, and positive approach with customers;
* A drive to help and deliver the best experience;
* Fluent in Hungarian with solid English skills;
* Ready to support teammates and work well in a team setting;
* Basic familiarity with operating systems is a plus.

Our client offers:
* Enjoy working hours that fit your schedule;
* Competitive salary with full-time stability;
* Full training in your first month, with an option to go hybrid afterward;
* Learning and career advancement possibilities;
* Health insurance, fully paid annual leave, and a workplace that values and supports you.

If you feel excited and confident that you're the perfect fit, we encourage you to take the next
step. Kindly share your detailed resume in English when you get a chance. (and don't forget
to include the reference number SM_CCPHE).

Rest assured that we will reach out promptly to the candidates whose profiles closely match
our requirements. Your privacy is of utmost importance to us, and all your information is
safeguarded in compliance with the regulations of the Commission for the Protection of
Personal Data (Astrea Recruitment, reg. No 1809).