Astrea Recruitment is proud to connect talented professionals with top employers. We are excited to offer a fantastic opportunity for Customer Care Assistants with German to join a dynamic and customer-focused team.
Your Role:
As a Customer Care Assistant, you will be the first point of contact for customers, ensuring a seamless and high-quality service experience. Your daily responsibilities will include handling inbound calls, live chat, emails, and social media inquiries, assisting customers with questions, and resolving any issues they may face. This role is perfect for individuals who are communicative, solution-oriented, and eager to contribute to a positive customer experience.
What You Need to Succeed:
- Fluency in German (written and spoken)
- Good command of English
- Strong communication and interpersonal skills
- Interest in sports is a plus
- Previous experience in customer service is an advantage but not mandatory
- Good typing and computer skills (MS Office proficiency)
- Strong organizational and analytical skills
- Positive attitude and ability to work well in a team environment
- High school diploma or equivalent
What’s in It for You?
- Full-time position with flexible shifts (Monday – Sunday, from 10 AM to 2 AM)
- Competitive salary – 3800 BGN GROSS
- Convenient office location, close to public transport
- Fully paid initial training and onboarding
- Ongoing training and career development programs
- Health & Wellbeing initiatives
- Relocation support (if needed, including accommodation and travel expenses)
- Attractive benefits package, including:
- Health & Life Insurance
- Multisport card
- Transport allowance
- Bonuses for key life events
- Additional paid leave for education
- Corporate discounts, company events, and more!
If you are customer-focused, communicative, and eager to grow, this is your opportunity to be part of a professional and supportive team.
Apply now by sending your CV!
Your data is protected under the Personal Data Protection Act. Only shortlisted candidates will be contacted. Astrea Recruitment – Registered in the Ministry of Labor, Reg. No 1809.
